Return Policy
Return Window and Eligibility
If you change your mind, you may request a return within 14 calendar days of the item’s delivery date. A return will be approved only for merchandise that is unused, undamaged, in its original packaging, and in a condition suitable for resale. Certain custom, made-to-order, or final sale items are ineligible for return. This information is available on the product page at the time of purchase and is also listed below:
- Home Decor Items
Most decor pieces are eligible for return. Please see the specific product page for details. - Mirrors
Most mirrors are eligible for return. Please see the specific product page for details. - Furniture
Most furniture pieces are final sale. Please see the specific product page for details. - Vintage Items
All vintage items are final sale and not eligible for return. - Artwork
All artwork items are final sale and not eligible for return. - Swatches and Samples
All swatches and samples are final sales and not eligible for return. - Custom and Made-to-Order Products
All custom and made-to-order products are final sale and not eligible for return. - On Sale, Discounted, Promotional, and Clearance Items
All items purchased on sale, at a discount, on clearance, or as part of a promotion are final sales and not eligible for return.
How to Initiate a Return
Email sales@homeandkids.co with your order number and reason for return to obtain a prepaid return label. We will email you a return label, provided the product and order are eligible for return. Please affix the label to the box and hand the package to the carrier within five business days of receiving the return label. You may also call either carrier to arrange a pickup at your residence if needed.
Upon receipt and inspection, we will issue store credit equal to the net merchandise price: the original outbound shipping cost and the return label cost will be deducted from the refund. No restocking fees apply.
Condition and Inspection
Returned goods that show signs of wear, use, installation, damage, or missing components will not be eligible for a refund. Home & Kids Co. reserves the right to determine whether returned merchandise meets the above condition standards. This Return Policy is governed by the laws of the State of Georgia and may be amended at our sole discretion without prior notice.